When dealing with customers in business there are really only a few critical laws you you must follow in order provide exceptional service to your customers.  One of the most critical of these Laws is the Law of Expectation. Ask yourself this one question… "What do my customers or prospects EXPECT from me?" Do you [...]

If you run your own blog and you use FireFox, then I have something that will blow you away. I just downloaded this extension from Performancing and it’s freaking incredible. I have been looking for something like this forever. Basically it splits your browser and shows a split window with a built in blog editor [...]

If you are marketing online, I’m sure you’ve run across the problem of formatting your emails to wrap at 65 characters and making it look properly in most email clients. In my online ventures today, I found this tool which I found very easy to use and I would definately recommend you also give it [...]

In this article we will discuss a relatively new internet tool – the Blog. Blog (also known as Weblog) is traditionally a webpage where pre-surfer or a blogger “logs” all pages he/she finds interesting. In other words, it is a Web page that contains brief, chronologically arranged items of information. Typically updated daily, blogs often [...]

Ok, I admit it… I’ve fallen under the spell of reality shows. One of my favorites is Donald Trump’s Apprentice. Probably because it’s about business and the crazy things people will do for money. You have to admit, some of the things are pretty funny. Especially how people interact with one another in a high [...]

It’s not true that everything that has been said has already been written. Since that unfortunate axiom came into use, the whole universe has changed. Technology has changed, ideas have changed, and the mindsets of entire nations have changed.
The fact is that this is the perfect time to write an ebook. What the publishing industry [...]

1. When you make your first sale, follow-up with the customer. You could follow-up with a “thank you” email and include an advertisement for other products you sell. You could follow-up every few months.
2. You could upsell to your customers. When they’re at your order page, tell them about a few extra related products [...]